The Froy family’s two-year struggle to make everyday life easier for their disabled son will soon come to an end thanks to the generosity of a Kennesaw-based elevator company.

Genesis Elevator Company owners Jay and Tracy Arntzen told Courtney and Brian Froy Tuesday that they would install an elevator for free in the Woodstock couple’s two-story home.

Their 7-year-old son Tanner has a rare genetic disorder called CDKL5. Tanner is missing protein in his brain, leading to his inability to walk, talk, eat, or use his hands. He also can’t hold his head up, is visually impaired, and has seizures on a daily basis.

The elevator shaft project was originally supposed to be completed in the summer of 2019, but the company who was hired to complete the elevator shaft, REMI Home Elevators, and an unlicensed contractor, Shad Crawford, did not complete the job and abandoned it, Courtney Froy said. The shaft only fit the wheelchair, which meant neither of his parents could go with him into the elevator.

Two years later, the family has finally found a solution to their problems. Genesis owner Jay Arntzen told the Tribune Thursday that he found out about the Froys through an elevator consultant connected with his company. Upon hearing the family’s story, he said he knew it was something he needed to get involved with.

“Our company is faith-based and we believe that we are here to serve and play our respective roles, so when we heard the Froys’ story, I felt like God was calling us to step up and help,” he said.

Courtney Froy said the dialogue between the two parties started a couple of weeks ago when Stewart Smith, vice president of Genesis, emailed her. This conversation led to Courtney Froy and her husband meeting Monday with Smith, General Manager Miles Maddox, and contractor Paul Raygor with Restoration Consulting, and Tuesday with the Arntzens.

“I was blown away,” Courtney Froy said. “I’m thankful and honestly in shock that after a two-year wait, this saga is hopefully finally coming to an end.”

Courtney Froy said the elevator company and contractor are looking to start the project in the next week, with the intent to complete the project within two months. She added that she and her husband plan to give any money in the online fundraiser to either Genesis Elevator Company or Raygor, and any additional cost beyond that would be covered by Genesis.

“It’s an honor for us to help the Froys walk through this process and help Tanner,” Jay Arntzen said.

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Ethan is a reporter covering the cities of Holly Springs & Canton. He also covers city governments and lifestyle. He is a graduate of Kennesaw State University.

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