Some local governments in Cherokee County are shifting away from in-person business because of the novel coronavirus pandemic and requiring the public to do government business online, over the phone or through other methods.

Canton, Holly Springs, and Ball Ground have announced operational changes to city government functions.

People needing to do business with Canton city government will have to do so remotely until March 27, city officials said Sunday afternoon.

Starting Monday, City Hall, 110 Academy St. was closed to the public in order to help reduce the likelihood of spread of the novel coronavirus, city officials said in a written statement. The statement pointed out that city officials can be reached by phone and email and that online services for utilities and other needs are available via the city website

Holly Springs canceled its scheduled City Council meeting on Monday. The city also canceled the Parks and Recreation Authority meeting that was scheduled for that day. Both the Holly Springs Downtown Development Authority and Urban Redevelopment Agency meetings that were scheduled for Wednesday, March 18, have been canceled.

Municipal Court date of Wednesday has been rescheduled for April 28 and the March 31 date is rescheduled for May 26. The April 7 date has also been rescheduled for June 2.

For questions regarding the Holly Springs Municipal Court, call 770-345-5538.

Holly Springs officials stressed that if you have business that can be taken care of by email, send a message to and the request will be routed to the appropriate department.

Ball Ground officials announced Monday morning that Ball Ground City Hall will be closed to public access effective immediately, but city officials will still be available by telephone and email. Customers with issues unable to be resolved via phone or online services may schedule an appointment on a case-by-case basis.

Municipal court has been suspended until April, while the community center, senior center and city gymnasium are closed until further notice. Outdoor recreation facilities are closed to organized events, but remain open to the general public for family recreation.

For residents who pay their bills to the city online, Ball Ground is currently working with its credit card processing company to eliminate the standard “convenience fee” currently charged to customers when processing online credit card payments. Any customers who process payments prior to the fee being lifted will receive a credit to their account for the amount of the fee. In addition to paying online, customers still have the ability to pay by telephone or through the drop box at city hall as well.

Non-essential city meetings will not be held until further notice unless Mayor Rick Roberts specifically calls for them. This includes meetings of city boards such as the Downtown Development Authority, the Zoning Board of Appeals, the Tree Board, and others.

For additional information, contact City Manager Eric Wilmarth at 770-533-1112 or at

Cherokee County announced Monday afternoon that Tuesday’s 3 p.m. work session of the Board of Commissioners has been canceled. The county also reminded the public that the 6 p.m. meeting will be live-streamed online and encouraged them to watch the meeting at the county’s website,

Woodstock officials indicated Monday that the city would be implementing some operational changes because of the pandemic, but had not released them late Monday afternoon.

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