Because of concerns over novel coronavirus, Cherokee County will close government offices to the public through March 31. In accordance with CDC guidelines, all county-sponsored public gatherings will be postponed or canceled until further notice.

Cherokee County will continue to operate during normal business hours. All offices will still be accessible through phone and email to answer any questions or concerns. Residents can also schedule appointments in advance. To contact an individual department, visit www.cherokeega.com or call (678) 493-6000.

The Cherokee County Tax Commissioner’s Office will close to the public until further notice. While the tax commissioner’s office is closed to the public, its staff will continue to work.

“Our office will continue to process transactions submitted by mail and to assist customers via telephone or email,” Cherokee County Tax Commissioner Sonya Little said in a news release. “We encourage all Cherokee County residents to utilize the mail or other available options depending on the type of service needed.”

Online services are available at www.cherokeega.com/Tax-Commissioners-Office. For assistance or questions, call 678-493-6400 or email taxcomissioner@cherokeega.com.

The Cherokee Tax Assessor’s Office has prepared processes that should allow any taxpayer still in need of filing between now and April 1 to apply for exemptions by the deadline. Local government does not have the authority to extend deadlines established in the Official Code of Georgia. Therefore, the Tax Assessor’s office internal operations will maintain 100% staffing and will continue to process exemption applications by phone and email. Call 678-493-6120 or email csims@cherokeega.com for assistance with all Homestead/Senior exemptions or questions. Call 678-493-6136 or email cnbitner@cherokeega.com for assistance with all Conservation Use Valuation applications or questions.

If residents need to drop off a personal property tax return, real property tax return, or any self-prepared applications for any exemptions, they are asked to use the tax commissioner drop box, available at the drive through lane of the offices at 2780 Marietta Highway in Canton and 155 Towne Lake Parkway in Woodstock. To help staff easily follow up with residents, those dropping off such documents should leave a contact phone number or email, as well as a copy of one’s driver’s license if possible. Should residents instead choose to use the postal service to file applications, be mindful of the postmark. Anything postmarked after the April 1 deadline will be deemed “not timely filed.”

The Cherokee Area Transportation System will be making a handful of changes to service starting Thursday until further notice. For fixed routes, the number of riders on each bus will be limited to 10 people or less to allow for social distancing. Additional buses will be available during this time to help meet the demand and reduce the number of riders on each bus. For demand response services, CATS will be providing transportation for medical appointments only.

“In addition, we ask that if you have a fever, are experiencing flu-like symptoms or believe you have been exposed to coronavirus COVID-19, please do not utilize the CATS system at this time,” Community Services Agency Director Bryan Reynolds said in a prepared statement. “We regret the inconvenience this may cause our ridership and will continue to communicate future changes to this temporary suspension of service through press releases to local media outlets, on our website and through our social media sites.”

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